Job Summary: This role is crucial to our start-up for it majorly holds all communication aspects of the clients and Beatitude Management.
The responsibilities incorporate but are not limited to following:
- Ensure all matters regarding customers are carried out in an effective and efficient manner
- Making inbound and outbound communications (phone, email, social media) and to check that the communication is in line with our brand values.
- Good English & Hindi speaker.
- Work with Marketing Team to ensure all promotional offers and campaigns are supported by production and back-office systems
- Act as a first line of support for production staff with delivery systems and work with internal and external teams to maintain and develop these in line with business needs
- Support production teams in following up individual member leads and developing corporate leads
Responsibilities and Duties
* Internal & External Marketing
* Aligning communication
* Aligning Production & Delivery
* Maintaining MIS & Reports
* Communication with agencies & production team
Qualifications and Skills
* Preferable 1 Yr experience of customer handling
* Excellent communication skills
* Good at excel and PPT